Shima Dorcas holds a degree in psychology from the University of Jos, currently undergoing training in project management. Before joining SwiftSync Consulting, she worked as ASO savings and Loans as a Supervisor Business Reengineering Ofcer where she Reengineered the process and suggest efcient working procedures that satisfy the organization’s business goals and objectives and Performed continuous studies and researches to improve the business process, and give recommendations regarding the most suitable methodologies, Interra Networks as Business Analyst and Enterprise Technology Centre (The center is a computer literacy skills acquisition initiative of the National Information Technology Development Agency (NITDA) and the South Korean Government.) where she Played change management roles in human resources area – staff optimization exercise, human resources policies, procedures and practices reviews, etc Facilitated a number of internal and external trainings – customer service, service delivery, quality management, software use (for clients),Conducted detailed marketing research on behalf of clients. And now she presently works with SwiftSync Consulting where she heads the people and institution advisory and sees to all round accomplishments and supervision of work carried out in the unit. She is indeed a hands on, dynamic, and result-oriented experienced professional with clear business development, marketing, communications and human resource skills and competencies.